Responsible Gaming

Leon Casino is committed to providing information that supports safer and more informed gambling. Gambling should be an enjoyable leisure activity, not a way to make money or solve financial problems. Before you play, consider your limits, understand the risks and make decisions that suit your circumstances.

Leon Casino holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-202410001-FI1. All transactions are protected by SSL encryption, and games are independently audited by TST Labs.

Gambling should remain entertainment

Gambling involves risk and outcomes are determined by chance. No strategy, system or pattern can guarantee a win. Previous results do not influence future results, and a losing session does not make a win more likely. Treat every wager as an entertainment expense and only play with money you can afford to lose.

Do not gamble with money needed for rent, household bills, food, education, medical care, debt repayments or other essential expenses. It is also important not to use borrowed money, credit intended for necessities or money belonging to another person. If gambling begins to affect your financial security, relationships, work, study or wellbeing, stop playing and seek support.

Before you start

Decide how much time and money you are comfortable spending before you play.
Set a spending limit that reflects your personal budget and do not increase it during a session.
Keep gambling separate from essential household spending and savings.
Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
Remember that the purpose of gambling is entertainment, not income generation.
Make sure you meet the applicable minimum age requirement before opening or using an account.

Taking a break can help you keep gambling in perspective. Walk away when you reach your time or spending limit, whether the session has resulted in a win or a loss. A win is not a reason to continue indefinitely, and a loss is not a reason to chase money.

Recognising signs of gambling harm

Gambling can become difficult to control for some people. Concerns may develop gradually, so it is useful to review your behaviour honestly and regularly. One sign alone does not define a problem, but several signs may indicate that additional support would be helpful.

Spending more time or money gambling than you intended.
Increasing the amount of a wager to seek the same excitement.
Trying to recover losses by continuing to gamble or placing larger bets.
Feeling restless, irritable or preoccupied when you cannot gamble.
Hiding gambling activity, losses or account information from family or friends.
Borrowing money, selling possessions or missing payments because of gambling.
Using gambling to escape stress, loneliness, sadness or other difficult feelings.
Neglecting work, study, health, relationships or daily responsibilities.
Returning to gambling soon after deciding to stop or take a break.
Feeling guilt, anxiety or distress about gambling but continuing anyway.

If any of these experiences sound familiar, consider stopping play and speaking with someone you trust or a qualified support service. Asking for help early can make it easier to regain control. You do not need to wait until gambling has caused a serious financial or personal problem.

Avoid chasing losses

Chasing losses means continuing or increasing gambling in an attempt to win back money already lost. This can lead to larger losses and make it harder to make calm decisions. Losses are part of the risk of gambling and cannot be guaranteed to return. If you lose more than planned, stop playing, review your limits and consider using a break or self-exclusion option.

Tools to help you stay in control

Account and gambling-management tools can help you make decisions before emotions or losses influence your play. Available features may vary according to the account, service and applicable requirements. Review the options provided through your account and select limits that are realistic for your circumstances.

Deposit or spending limits can help restrict how much you add or spend over a chosen period.
Loss limits can help reduce the amount you are prepared to lose within a set timeframe.
Wagering limits can help control the amount used for bets or games.
Time reminders can help you notice how long you have been active.
Session breaks can provide a short pause and an opportunity to reassess your play.
Temporary account closures can help you step away for a defined period.
Self-exclusion can prevent access for a chosen period or where available under the relevant process.
Activity statements can help you review deposits, withdrawals, wagers and results.

Set limits before playing and do not treat them as a target to reach. A limit should be based on your budget, not on what you hope to win. If a limit is reached, stop gambling rather than attempting to work around it. Depending on the tool, a request to reduce a limit may take effect promptly, while an increase may be subject to a delay or review. Always check the information displayed when you submit a request.

Taking a break or self-excluding

If you feel gambling is no longer enjoyable or is becoming difficult to manage, consider taking a break or closing your account. Self-exclusion is a stronger step intended for people who want to stop gambling for a specified period or longer. During self-exclusion, do not attempt to create another account, use another person’s account or bypass account controls. If you request help with a gambling concern, information may be handled in accordance with applicable privacy and legal requirements.

Getting support in Australia

Support is available across Australia for people affected by gambling, as well as family members, friends and other people concerned about someone’s gambling. Gambling support services can provide confidential information, counselling, financial guidance and practical strategies for reducing or stopping gambling. You can contact an appropriate service even if you are unsure whether your gambling is a problem.

You may also wish to speak with your doctor, a mental health professional, a financial counsellor or a trusted person in your support network. If gambling is connected with anxiety, depression, substance use, family conflict or financial stress, addressing those issues together may provide better support. A qualified professional can help you identify suitable next steps.

If you are in immediate danger

If you or someone else is at immediate risk of harm, contact emergency services in Australia or attend the nearest emergency department. If gambling has contributed to thoughts of self-harm, do not remain alone; tell a trusted person and seek urgent professional assistance.

Our approach

Leon Casino expects account holders to provide accurate information and to use an account only for themselves. We may apply account checks, limits, restrictions or other measures where required by law, our procedures or responsible-gambling considerations. These measures are not a substitute for personal support, professional advice or a decision to stop gambling.

If you have concerns about your gambling, contact the available account support channel and explain that you want responsible-gambling assistance. Do not provide sensitive information through unofficial channels. Keep your account details private, and never allow another person to gamble through your account. Responsible gambling is a shared responsibility, and seeking help is a positive step.